Managing My Account - Hamburg

My Account

• Create An Account
• Log Into My Account
• Reset Password
• How To Delete Your Account

Billing

• Request A Refund
• Where Can I Find My Order Summary?

Help Articles

• I Have Not Received My QR Code
• How Secure Is eSIM?
• How To Make A complaint
• How Bundles Work
• Does an eSIM expire if it's not used?
• How To Log A Fault

Managing eSIMs

• Give Your eSIM A Reference Name
• How Do I Top-up My eSIM?
• How To Queue Multiple Bundles On Your eSIM
• How Can I Check My eSIM Balance
• How To Buy An eSIM
• Setup Guide For Installing An eSIM